Many communication courses stress the importance of the 7-38-55 rule. The rule, as it’s usually cited, states that “7 percent of communication is conveyed by our words, 38 percent comes via our tone of voice, and 55 percent comes through body language.”

An article from Inc Magazine suggests that the rule may have been misapplied, but is still extremely useful if you understand what the rule REALLY means…and when it’s applicable. 57 Years Ago, a Legendary Psychologist Discovered the 7-38-55 Rule. It’s Still the Secret to Exceptional Emotional Intelligence.