Honest and open feedback is a gift we give our employees; and the same from them is equally important. But there is a chapter in an employee’s life where we might want their feedback more than at any other time:
When they’re leaving us.
An exit interview is uncomfortable for both parties and can often become the boss imploring the employee to stay without really learning anything regarding why the employee is leaving.
Many companies request an exit interview when an employee leaves, but Vistage Speaker and Employment Law Expert Hunter Lott suggests that maybe a “stay” interview conducted much earlier might have made the “exit “interview unnecessary. But if it’s too late for a “stay” interview, there’s still a place for an “exit” interview according to Mr. Lott….. but at a very different time than it’s normally done.
Find out when that time might be and a list of the “Stay Interview Questions to Ask.”
