Band-Aids and Scorpions

A Look Inside Vistage

Check out this video where we assembled a group of CEOs and business owners and recorded the meeting to show you what it’s like to be part of a Vistage peer advisory group.

Let’s Talk Podcasts

I’m excited to announce that we’re ready to release my new podcast series, Let’s Talk!

It’s often said that coverups often carry greater consequences than the offenses. It’s usually better to get bad news out quickly.

For a real life lesson in getting the bad news out fast, customer service guru Shep Hyken offers an object lesson involving scorpions, airplanes and how to engage in effective “Rip the Band-Aid Off Communication.”